Privacy policy

Last updated: 09/04/2025

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you agree to the practices outlined in this Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, shipping and billing address, phone number, and payment details when you place an order.

  • Technical Information: IP address, browser type, device information, and website usage data (via cookies and analytics tools).

  • Communications: information you provide when contacting customer support or subscribing to our newsletter.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order or inquiries.

  • Improve our website, products, and customer experience.

  • Send promotional offers or newsletters (only if you have opted in).

  • Detect, prevent, and address technical or security issues.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Service Providers: such as payment processors, shipping carriers, and website hosting platforms (e.g., Shopify).

  • Legal Requirements: if required to comply with applicable laws, regulations, or court orders.

4. Cookies and Tracking

Our site uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can control cookie preferences in your browser settings.

5. Your Rights

Depending on your state of residence (for example, if you live in California under the CCPA/CPRA), you may have the right to:

  • Request access to the personal information we hold about you.

  • Request deletion of your personal information.

  • Opt out of the sale or sharing of your personal information (we do not sell personal data).
    To exercise your rights, please contact us at: customerservice@axion-shop.com.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Axion USA LLC

1309 Coffeen Avenue

STE 1200

Sheridan, Wyoming 82801

United States